Contact Directory

TLDR: Every contact point in μLearn in one place.

Contact	For	How
Support Ticket	Platform issues, Karma disputes, PoW disputes, role appointments	Via μLearn website or Discord
[e-mail]	General queries, partnership inquiries, platform issues	Email
[e-mail]	Campus chapter issues, campus lead changes, MOU inquiries	Email
IG Lead	Task questions, PoW disputes, domain-specific queries	Via your IG's Discord channel
Campus Lead	Campus-level issues, local event support, onboarding	Via your campus chapter's channel
Discord Community	Peer questions, task help, community support	discord.com/invite/gtech-mulearn

Response Expectations

• Support tickets - acknowledged within 48 hours
• [e-mail] - acknowledged within 48 hours
• [e-mail] - acknowledged within 48 hours
• IG Lead - within your IG's defined response SLA
• Discord community - peer responses typically within hours

Before You Raise a Ticket

Check these first:

• Have you searched the docs for your answer?
• Have you asked in your IG's Discord channel?
• Have you raised it with your IG Lead or Campus Lead?

Most issues are resolved at the community level faster and with more context than a support ticket can provide.